Privacy Policy

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, postal address, phone number, and payment information.

We use the information we collect to process your orders, communicate with you, improve our services, and personalize your shopping experience. We may also use your information to send you marketing communications if you have opted in to receive them.

We do not sell or rent your personal information to third parties. We may share your information with service providers who help us operate our business, such as payment processors and shipping companies, but only to the extent necessary to provide our services.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us using the information provided below.

If you have any questions about this Privacy Policy or our data practices, please contact us at ukmoonlit@gmail.com

Product Disclaimer

All jewellery sold on our store is imitation jewellery.

Care Instructions

To maintain the quality and color of your jewellery:

• Avoid contact with water, perfume, and chemicals
• Store in a dry place
• Handle with care

Improper use or storage may cause fading or damage over time.

• Products are not made of gold, real ruby, pearl, or other precious materials
• Most stones used are artificial, glass-based, or painted stones

Our jewellery is designed for party wear and occasional use, offering an elegant appearance at an affordable price.

Return & Refund Policy

We accept returns under limited conditions.

1. Eligibility for Return

Returns are accepted only if:

• The item is damaged or broken upon delivery

2. Return Conditions

• The item must be returned in its original condition
• Return request must be made within 3 days of receiving the product
• The product must not be used or altered

3. Return Process

• Contact us within 3 days at ukmoonlit@gmail.com with proof (photos/videos)
• Once approved, you must ship the item back to us

4. Refund/Replacement

• After inspection, we will provide a replacement or refund, depending on availability

5. Non-Returnable Cases

We do not accept returns for:

• Damage caused by improper use, exposure to water, perfume, or chemical
• Normal wear and tear over time
• Items that have been used, worn, or not returned in original condition